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Centrelink Annual Report 2003-04Centrelink Annual Report 2003-04:

The Centrelink Annual Report describes our plans for the future. The report is published annually to inform Parliament, Client Departments, stakeholders and the community about our performance in delivering Australian Government payments and services.

Contents Adobe Acrobat Format (PDF)
Front cover 1 page, 106KB
Introductory pages 11 pages, 151KB
Chapter 1 - The Year In Review 9 pages, 142KB
Chapter 2 - Corporate Overview 11 pages, 202KB
Chapter 3 - Our Accountability 43 pages, 229KB
Chapter 4 - Our Business And Community Relationships 81 pages, 156KB
Chapter 5 - Our Customers 107 pages, 258KB
Chapter 6 - Our People 155 pages, 204KB
Chapter 7 - Our Efficiency And Effectiveness 193 pages, 106KB
Chapter 8 - Financial 221 pages, 1736KB
Chapter 9 - Appendices 263 pages, 268KB
Download the entire 2003-2004 Centrelink Annual Report 343 pages, 2884KB

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