Indigenous Call Centres:
Centrelink has four Indigenous Call Centres to help Indigenous peoples across Australia. The Indigenous Call Centres provide an appropriate service for Indigenous people, particularly those living in remote areas, who may not have direct access to other Centrelink facilities.
The Indigenous Call Centres are located in Palmerston (Northern Territory), Cairns (Queensland), Bunbury (Western Australia) and Port Macquarie (New South Wales).
Telephone the national number on 13 6380 and your call will be answered by the next available Customer Service Adviser.
The Indigenous Call Centres are open from 8am - 5pm (local times). Please remember, when calling Centrelink make sure you have your Customer Reference Number (CRN) and Proof of Identity information (POI) with you. To help you save time when calling Centrelink, view these handy hints.
For more information, go to Contact Us.
